DecodeMyRadio.co.uk is transparent about your privacy, the data we collect and why / how the data is used.
Information collected when browsing
If you are browsing this website, us and our hosting company may collect the following information:
IP Address, User agent, Screen size, Referral URL, Time and date of access & more.
This information is collected to help us further improve our services in the future, for example we may aggregate this data to see what devices are most commonly used to browse the website and this would help us further improve our website user experience.
Information collected when using free service
If you use our free decoding service, then we may collect the following information:
- Email address
- IP address
- Radio serial code
Our free service requires that you use an email ID for delivery, for this reason we require your email ID in order to deliver your radio unlock code, we do not share your email ID with any 3rd parties.
Information collected when using paid service
We offer an instant radio decoding service, for this service we charge a small fee. We use 3rd party payment processors (PayPal & Stripe) to process payment, for this reason we do not store any credit or debit card information on this website.
We do collect some information for paid orders such as:
- Email ID (to deliver your order).
- IP Address (for fraud prevention).
- Radio serial code (to provide the decoding service).
Cookies
We may use cookies to improve the experience on this website, please visit the cookies policy to find out more.
Sharing data
We do not sell your personal data to third parties.
However, in order to operate our website, process payments, prevent fraud and measure advertising performance, we may share limited information with trusted third-party service providers. These include:
- Payment processors (such as PayPal and Stripe) for secure payment handling.
- Hosting providers for website operation.
- Advertising and analytics partners, including Google Ads.
When you complete a purchase or other action on our website, we may share limited first-party information (such as your email address and transaction details) with Google for the purpose of conversion measurement and advertising optimisation. This information may be securely hashed (encrypted using a one-way method) before transmission and is used solely to measure the effectiveness of our advertising campaigns.
We only share the minimum data necessary for these purposes and do not share your data for unrelated marketing activities.
Data we hold on you
If you wish to request a copy of the data, we hold on you, then please email us at: [email protected]
Data deletion request
You can request that we delete any data held on you by emailing us at: [email protected]
Contacting us
If you have any questions about your privacy or this privacy policy, then email us: [email protected]