Terms and Conditions

By viewing the decodemyradio.co.uk website, using any of the services provided on this website or by placing an order (be it free or paid), you agree to the terms of this document. We would ask that you leave this website immediately if you do not agree.

Further to this, it is compulsory to agree to the terms of this document before placing an order, for this reason we would kindly ask you to read the terms carefully before placing an order.


Explained below are the terms used in this document and what they mean:

  • “You”, “Your”, “Yours” or “Customer” refers to you.
  • “We”, “Us”, “Our” or “This website” means decodemyradio.co.uk.


By using this website or any of the services provided on this website, you agree that you will not scrape, screen scrape, copy or extract any part of this website, including but not limited to images, code, text or data. Unless you have consent in writing.

All information that is shown or provided on this website is provided “AS IS”, this means we provide no warranty or representations that the information is fit for any particular purpose, you agree to exclude us to the maximum extent permissible by law.

You accept that we make no guarantees that the information, images or data on this website are bug, error or virus free. There may also be technical errors or inaccuracies.

You agree that decodemyradio.co.uk or anybody linked to us directly or indirectly, cannot be held liable for any damages, losses, loss of data, loss of income or damages to property. This also applies to any claims however arising.

Radio code calculation service

We offer free and paid services where we offer to decode your radio serial code, these services are provided with no warranty and on an “AS IS” basis.

Further-more, decodemyradio.co.uk makes no claims or warranties in regards to the accuracy or suitability of services offered on this website, be it free or paid.


We do offer refunds for the following reasons only:

  • The provided radio unlock code was incorrect.
  • Your radio unlock code took longer than 48 hours to be delivered.

If your radio unlock code was incorrect, you agree to allow us 48 hours to resolve this issue and provide a correct radio unlock code by getting in contact via email: support@decodemyradio.co.uk

You agree that in order to allow us to assist you further and/or provide a refund, you will provide the following information:

  • A photo of where you found your radio serial number, for example (printed label or radio screen).
  • A video of you showing your radio serial number, then inputting your provided code into the radio unit, to back up your claim that an incorrect code was provided.

If you cannot or will not provide all of the above listed items, then unfortunately we will be unable to provide a refund, you fully understand this.

Refunds are issued to the payment method used upon making the order, we cannot issue refunds anywhere other than the original source of payment, all refunds requests must be made within 14 days of purchase being made.


We are not affiliated with Ford Motor company or the Ford brand in any way. Further to this we are not affiliated, endorsed or linked to any other brands including but not limited to: Volkswagen, Honda, Renault, Audi, Skoda, SEAT, Nissan, Fiat or Dacia

Any trademarks or copyrights are that of their respected owners.

We do not sell any products that are similar or the same as these manufacturer’s – We offer radio decoding services via databases, tools & calculators that we have.


We are fully clear about your privacy, the data collected and how/why it is used, please visit the privacy policy for more information.

External links

This website links out to 3rd party websites, we cannot guarantee that 3rd party websites are accurate, bug or virus free.


We may use cookies on this website, please check the cookies policy for further information.


This terms and conditions document can change at any time, you accept that it’s your responsibility to keep up to date with any changes made.

Contacting us

If you have any questions regarding this terms and conditions then contact us via email: support@decodemyradio.co.uk